✦ Charlotte · Concord · Gastonia · Monroe ✦

A home with soul
isn't sold —
it's handed over.

Bilingual real estate guidance for first-time buyers, growing families, and homeowners ready for their next chapter across the Charlotte metro.

— sí, hablamos español
Limited program · NC only

Up to $15,000 for your down payment + up to $5,000 in closing-cost credits

Subject to qualification. I help buyers in Charlotte, Concord, Gastonia and Monroe access state and lender-backed assistance — including the NC 1st Home Advantage Down Payment, Wells Fargo Homebuyer Access® grant, FHA, VA and USDA programs.

See if you qualify

✦ How I help

Three ways to find your way home

Whether you're buying your first house, selling the one you've outgrown, or both at the same time — I've got a process built for it.

For Buyers

Find your first home

Pre-approval, neighborhood selection, showings, offers, inspections, and closing — all in your preferred language. I specialize in first-time buyers using down payment assistance.

Buyer's Guide
For Sellers

Sell with confidence

Market-accurate pricing, professional staging guidance, bilingual marketing reaching English- and Spanish-speaking buyers, and negotiation that protects your equity.

Seller's Guide
For First-Time Buyers

Down payment help

I connect qualified buyers with state, federal, and lender programs offering up to $15,000 in down payment assistance + up to $5,000 in closing-cost credits.

DPA Programs

✦ Service Area

Where I work — across NC

Licensed in North Carolina only. Click any area below to see local market info, neighborhoods I cover, and current listings.

Mecklenburg County

Charlotte

Charlotte is North Carolina's largest metro and one of the fastest-growing real estate markets in the Southeast. From historic Plaza Midwood bungalows to brand-new builds in Steele…

Explore Charlotte
Cabarrus County

Concord, Kannapolis & Harrisburg

Cabarrus County offers the perfect balance of suburban comfort and small-town charm. Concord and Kannapolis are seeing strong growth thanks to NC Research Campus, the Charlotte Mot…

Explore Concord
Gaston County

Gastonia & Belmont

Gaston County is one of the best-value markets in the Charlotte metro. Belmont's revitalized Main Street, the riverfront views from Mount Holly, and Gastonia's downtown growth make…

Explore Gastonia & Belmont
Union County

Monroe, Indian Trail & Waxhaw

Union County has some of the best-rated schools in the Carolinas and continues to attract families looking for space, quality of life, and easy commutes to Charlotte's southern job…

Explore Monroe

✦ Why work with Berenice

More than a realtor — your guía

Real estate is one of the biggest decisions you'll make. The Spanish-speaking community deserves a guide who works in their language, advocates for their best interests, and knows the local programs that make homeownership real.

Truly bilingual

All contracts, conversations, and negotiations available in English or Spanish — whichever you're most comfortable with.

Local expert

Deep familiarity with Charlotte, Concord, Kannapolis, Gastonia, Monroe and surrounding NC neighborhoods.

Backed by KW

Powered by Keller Williams Ballantyne — one of the most trusted real estate brokerages in the Southeast.

Get in touch

Let's talk about your next move.

Tell me a little about what you're looking for and I'll be in touch within 24 hours.

(704) 380-7185 · berenicecruz@kw.com

— sí, hablamos español