Find your first home
Pre-approval, neighborhood selection, showings, offers, inspections, and closing — all in your preferred language. I specialize in first-time buyers using down payment assistance.
Buyer's Guide ✦
✦ Charlotte · Monroe · Concord · Kannapolis · Salisbury · Albemarle ✦
A home with soul
isn't sold —
it's handed over.
I'm Berenice. I walk alongside first-time buyers, growing families and homeowners ready for their next chapter across the Charlotte metro — in your language, with clarity about your options and never any pressure.
— sí, hablamos español
29
families served
$7.2M
in closed sales
5.0★
Google rating · 17 reviews
$194–370K
price range
✦ Free guide · PDF
The 90-day plan to buy in spring 2027
Credit, documents, pre-approval, tax season and NC down payment assistance — six two-week steps with a printable checklist. Free, in English or Spanish.
Get the free plan ✦✦ How I help
Three ways to find your way home
Whether you're buying your first house, selling the one you've outgrown, or both at once — I'd be glad to help and walk every step with you.
Sell with confidence
Market-accurate pricing, professional staging guidance, bilingual marketing reaching English- and Spanish-speaking buyers, and negotiation that protects your equity.
Seller's Guide ✦Down payment help
I work with participating lenders whose assistance programs, if you qualify, can include up to $15,000 toward the down payment and help with closing costs. Every case is different, which is why we review yours together before anyone promises anything.
DPA Programs ✦✦ Service Area
Where I work — across NC
Licensed in North Carolina only. I work across Mecklenburg, Union, Cabarrus, Rowan, Stanly and Gaston counties — click any area for local market notes, neighborhoods I cover and the programs that apply there.
Mecklenburg & Union
Matthews & Mint Hill
→ Explore Matthews
Mecklenburg County
Pineville & South Charlotte
→ Explore Pineville
Mecklenburg & Iredell
Huntersville & Lake Norman
→ Explore Huntersville
Union County
Indian Trail & Stallings
→ Explore Indian Trail
Union County
Waxhaw & Weddington
→ Explore Waxhaw
Cabarrus & Rowan
Kannapolis
→ Explore Kannapolis
Cabarrus & Stanly Counties
Midland, Albemarle & Stanly
→ Explore Midland
Rowan County
Salisbury
→ Explore Salisbury
✦ Why work with Berenice
More than a realtor — your guía
Buying or selling a home is one of the biggest decisions you'll make, and I know it often comes with worry: about credit, about savings, about a bad experience with someone else. I want you to have clarity about your options, in your language, with someone who advocates for you and knows the local programs — and never feel pressured.
Truly bilingual
All contracts, conversations, and negotiations available in English or Spanish — whichever you're most comfortable with.
Local expert
Deep familiarity with Charlotte, Matthews, Huntersville, Monroe, Indian Trail, Waxhaw, Concord, Kannapolis, Midland, Salisbury, Albemarle and Gastonia — and I live in the Midland / Cabarrus County area myself.
Backed by KW
Powered by Keller Williams Realty · Ballantyne Area — one of the most trusted real estate brokerages in the Southeast.
✦ What families say
29 families served, 5.0 on Google
A 5.0-star rating on Google from 17 reviews. Every review below is a real Google review from a Casa con Alma client. Read them all on Google.
★★★★★
“Berenice is the absolute BEST! From the very first phone call to the moment I closed on my home, she was supportive, very knowledgeable, and dedicated to helping me accomplish my dream of becoming a first time homeowner. With a very short closing period she maintained professionalism and was on top of all communication with parties involved, making this process stress free. Look no further — Berenice is your girl!”
Maria P. · first-time buyer · Charlotte
Google review
★★★★★
“Tuvimos la suerte de comenzar nuestro proceso de compra de casa con la ayuda de Berenice Cruz. Desde un comienzo nuestra experiencia con ella fue de lo mejor, y hasta el final del proceso nunca estuvimos solos y todas nuestras dudas y preguntas fueron atendidas por ella. Agradecemos infinitamente todo su apoyo, guía y honestidad, y la recomendamos al 100% por ser la mejor.”
Xuan M. · buyers
Google review
★★★★★
“Working with Berenice Cruz has been a great experience! She is a very attentive, reliable and knowledgeable agent. I can’t be thankful enough for all her help throughout this process. Looking forward to working with her in the future!”
Iris A. · buyer
Google review
★★★★★
“Helped me and my mom sell one of our houses and the process was very smooth, keeping us communicated throughout the process at all times! Highly recommend!”
Jeffrey C. · seller
Google review
★★★★★
“It was a great experience to get a house through Berenice. She was very helpful and patient, she understood what I was looking for and focused herself on showing me that kind of properties. I will highly recommend.”
Farith A. · buyer
Google review
★★★★★
“Fue una experiencia muy positiva. Encontré a Bere y me ayudaron a más no poder. Recomendados al 100%, muchas gracias.”
Aurora M. · buyer
Google review
✦ Get in touch ✦
Let's talk about your next move.
Tell me a little about what you're looking for and we'll talk it through, no pressure. I'd be glad to help and walk this process with you.
(704) 380-7185 · berenicecruz@kw.com
— sí, hablamos español